Be Heard case study image

Introduction

Brand strategy and positioning
Brand portfolio and architecture
Naming strategy
Identity design
Logo creation
Messaging
Tone-of-voice
Brand guidelines

When Campbell Media Agency first approached us, they were a small company with massive aspirations. Their goal was ambitious: grow from three clients to a $30M valuation in two years. To get there, they needed to cut through some serious noise in the market. Our task was to build a bold, new brand to do just that.

Two hands holding a black Claxon card reading "Cut through," interlocking like a puzzle piece with a tan card that has a circular logo mark cut into it. Two hands holding a black Claxon card reading "Cut through," fitted like a puzzle piece into a tan card with a curved cutout design.
Illuminated black storefront sign reading "Claxon" mounted at the corner of a building, with a glowing blue panel showing the Claxon logo underneath. Black illuminated CLAXON sign mounted on the corner of a gray stucco building, with an internally lit logo panel beneath it.
Four people smiling and looking down at a phone, one wearing a black hoodie with the pink Claxon logo, two others holding coffee cups. Four people smiling and gathered closely together, one man in a black hoodie with a pink logo pointing at something out of frame, two others holding coffee cups.
Yellow street billboard for Claxon reading "This ad sucks. Go digital. Get results." next to the Claxon logo, mounted above a fence on an urban street.

Brand strategy

Our work started by challenging long-held assumptions about what the market really wanted. In the world of media agencies, the prevailing wisdom has been that ambiguous reports can overcome a multitude of sins. But really, clients were tiring of endless spin tactics and data-driven drivel. They wanted a partner that could crunch the numbers, and then amplify only what mattered.

Tablet and phone mockups of the Claxon website, showing a dark homepage with the headline "Our campaigns don't add to the noise, they cut through it," an orange phone screen with the Claxon logo, and a light About Us page with team photos.

Naming strategy

With a truer understanding of the market’s needs, we set about creating an identity that spoke volumes. We landed on the name Claxon. It’s a loud, confident statement of intent that aligns to founders’ fearless aspirations. It signals the company’s understanding of the importance of being heard––both in-market and in client meetings.

Identity design

The new design for Claxon was also inspired by the power of being heard. Using the variance and symmetry of sound waves, we created a dynamic shape that serves as an emblem and flexible graphical element. Paired with a bold color palette, it amps up attention in every context.

Three street poster mockups mounted on a concrete wall for Claxon, reading "Print is Dead" on blue, "Go Digital" on yellow, and "Get Results" on red, with a person walking past. Three framed Claxon posters mounted on a concrete wall reading "Print is Dead," "Go Digital," and "Get Results" in blue, yellow, and red, with a person walking past.

“The decision to move forward with Flagship was the single point in which everything changed for us. When we met with them, we felt like our skillset and the clients we were attracting weren’t aligned. So, we gave them a full license to create. We told them to give us what we needed, not what we wanted. What they came back with was nothing short of world-class. Both the messaging and visual expression resonated with the market so deeply that it provided the launchpad for 200%+ YOY growth. We’ve also referred a number of our clients to them, knowing it will benefit their performance and long-term business goals.”

 

Brett Campbell – Claxon Co-Founder

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